oneclick Cloud Statuspage - oneclick.services nicht erreichbar – Incident details

All systems operational

oneclick.services nicht erreichbar

Resolved
Operational
Started over 2 years agoLasted 40 minutes

Affected

Oneclick Platform

Operational from 6:10 AM to 6:49 AM

oneclick.services Cluster Netherlands – Eemshaven

Operational from 6:10 AM to 6:49 AM

de.oneclick.services Cluster Germany – Magdeburg

Operational from 6:10 AM to 6:49 AM

Streaming Cluster Netherlands – Eemshaven

Operational from 6:10 AM to 6:49 AM

Streaming Cluster Germany – Magdeburg

Operational from 6:10 AM to 6:49 AM

Streaming Cluster USA East Coast – South Carolina

Operational from 6:10 AM to 6:49 AM

Updates
  • Resolved
    Resolved

    Currently, only regional problems with accessibility are reported at Internet providers. These should also be resolved shortly.

    The oneclick platform and connected services can be reached normally.

    We thank you for your patience.

  • Update
    Update

    From the Vodafone network, oneclick can be reached normally again.

    We are currently still aware of disruptions from the Deutsche Telekom and SwissCom networks.

    We are continuing to monitor the situation.

  • Update
    Update

    There are currently still accessibility problems from the Vodafone, Deutsche Telekom and Swisscom networks. We are continuing to monitor the situation.

  • Monitoring
    Monitoring

    In most regions and with most Internet service providers, the oneclick platform is available again as normal. Currently, only a few Internet service providers still have problems with the accessibility of our platform, e.g. from the Vodafone network. We have informed the providers and are waiting for their feedback.

  • Identified
    Identified

    We have localized the problem at the DNS provider and are actively supporting the fix. In most regions and with most Internet service providers, our platform is available again. Currently, there are still known problems with accessibility from the Vodafone network, among others.

  • Investigating
    Investigating

    Due to a service outage at a DNS service provider, parts of our oneclick platform are temporarily unavailable. We have localized the problem at the DNS provider and are actively supporting the fix. We apologize for the inconvenience and will contact you shortly when our services are available as usual.