oneclick Cloud Statuspage - Notice history

All systems operational

Notice history

Jul 2022

Managed 3rd Party Software: Updates of G&W California.Pro
  • Planned
    July 30, 2022 at 7:00 PM
    Planned
    July 30, 2022 at 7:00 PM

    Software-Update of third party software of our partner G&W will take place (California.Pro and BIM2AVA). Please allow updates by disconnecting your sessions before the maintenance period. During the maintenance the system might get restarted which might affect availability. Please note: You might need a separate maintenance contract for third party updates.

  • Completed
    July 30, 2022 at 12:48 PM
    Completed
    July 30, 2022 at 12:48 PM

    Maintenance has completed successfully.

  • In progress
    July 30, 2022 at 7:01 AM
    In progress
    July 30, 2022 at 7:01 AM

    Maintenance is now in progress.

Managed Service: Windows Updates
  • Completed
    July 31, 2022 at 7:00 PM
    Completed
    July 31, 2022 at 7:00 PM

    Maintenance has completed successfully.

  • Planned
    July 30, 2022 at 7:00 PM
    Planned
    July 30, 2022 at 7:00 PM

    Periodic installation of windows updates on multi-user-packages (VDI) with active managed service: During the maintenance period target systems might get restarted which might affect the availability including a short downtime.

  • In progress
    July 30, 2022 at 7:01 AM
    In progress
    July 30, 2022 at 7:01 AM

    Maintenance is now in progress.

oneclick core infrastructure in Open Telekom Cloud (OTC) not reachable
  • Resolved
    Resolved

    We just resolved the issue! oneclick core infrastructure in Open Telekom Cloud (OTC) is 100% operational again. We apologise for any inconvenience experienced.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We have noticed that some server systems are currently only accessible with restrictions. Our devops team is investigating the incident and working on a solution.

  • Investigating
    Investigating

    We are currently investigating this incident.

Managed Service, Backup and Security: General Maintenance (without downtime)
  • Completed
    July 17, 2022 at 11:00 AM
    Completed
    July 17, 2022 at 11:00 AM

    Maintenance has completed successfully.

  • Planned
    July 17, 2022 at 7:00 AM
    Planned
    July 17, 2022 at 7:00 AM

    General Maintenance of Managed Service, Managed Backup and Managed Security packages. Testing current Windows Updates and review of known security issues.

  • In progress
    July 17, 2022 at 7:00 AM
    In progress
    July 17, 2022 at 7:00 AM

    Maintenance is now in progress.

Jun 2022

Database Upgrade
  • Completed
    June 26, 2022 at 12:00 AM
    Completed
    June 26, 2022 at 12:00 AM

    Maintenance has completed successfully

  • In progress
    June 25, 2022 at 8:00 PM
    In progress
    June 25, 2022 at 8:00 PM

    Maintenance is now in progress

  • Planned
    June 25, 2022 at 8:00 PM
    Planned
    June 25, 2022 at 8:00 PM

    In the interest of both security and overall performance, we will be upgrading our databases to the latest stable version. The upgrade will be done on a weekend to affect a minimum of people using our platform. Please note that the upgrade may cause some downtime to our platform. Thanks for your understanding and have a great week,

    Your oneclick development Team

Managed Service, Backup and Security: General Maintenance (without downtime)
  • Completed
    June 19, 2022 at 9:00 AM
    Completed
    June 19, 2022 at 9:00 AM

    Maintenance completed.

  • Planned
    June 19, 2022 at 8:00 AM
    Planned
    June 19, 2022 at 8:00 AM

    General Maintenance of Managed Service, Managed Backup and Managed Security packages. Testing current Windows Updates and review of known security issues.

  • In progress
    June 19, 2022 at 8:00 AM
    In progress
    June 19, 2022 at 8:00 AM

    Maintenance is now in progress.

May 2022

Managed 3rd Party Software: Updates of G&W California.Pro
  • Completed
    May 21, 2022 at 4:37 PM
    Completed
    May 21, 2022 at 4:37 PM

    Maintenance has completed successfully.

  • In progress
    May 21, 2022 at 8:22 AM
    In progress
    May 21, 2022 at 8:22 AM

    Maintenance is now in progress.

  • Planned
    May 21, 2022 at 7:00 AM
    Planned
    May 21, 2022 at 7:00 AM

    Software-Update of third party software of our partner G&W will take place (California.Pro to V13). Please allow updates by disconnecting your sessions before the maintenance period. During the maintenance the system might get restarted which might affect availability. The upcoming BIM2AVA update will be installed separately by G&W after checking necessary prerequisites. Please note: You might need a separate maintenance contract for third party updates.

Managed Service: Windows Updates
  • Completed
    May 22, 2022 at 1:01 PM
    Completed
    May 22, 2022 at 1:01 PM

    Maintenance has completed successfully.

  • In progress
    May 21, 2022 at 7:00 AM
    In progress
    May 21, 2022 at 7:00 AM

    Maintenance is now in progress

  • Planned
    May 21, 2022 at 7:00 AM
    Planned
    May 21, 2022 at 7:00 AM

    Periodic installation of windows updates on multi-user-packages (VDI) with active managed service: During the maintenance period target systems might get restarted which might affect the availability including a short downtime.

Managed Service, Backup and Security: General Maintenance (without downtime)
  • Completed
    May 06, 2022 at 1:30 PM
    Completed
    May 06, 2022 at 1:30 PM

    Maintenance has completed successfully.

  • In progress
    May 06, 2022 at 11:00 AM
    In progress
    May 06, 2022 at 11:00 AM

    Maintenance is now in progress.

  • Planned
    May 06, 2022 at 11:00 AM
    Planned
    May 06, 2022 at 11:00 AM

    General Maintenance of Managed Service, Managed Backup and Managed Security packages. Testing current Windows Updates and review of known security issues.

May 2022 to Jul 2022

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