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We have fixed the deployment issue and successfully tested the affected functions for normal behavior. This incident has been resolved.
We have determined that the problem is caused by a deployment error. We are actively working on fixing the problem.
We have received reports that the following problem occurred in the OTC core cluster: users who tried to launch an OCView application could not open the application.
We are looking for the cause of this problem
No notices reported this month
Maintenance has completed successfully
Maintenance is now in progress
Software-Update of third party software of our partner G&W will take place (California.Pro and BIM2AVA). Please allow updates by disconnecting your sessions before the maintenance period. During the maintenance the system might get restarted which might affect availability. Please note: You might need a separate maintenance contract for third party updates.
We will make important updates on our oneclick streaming clusters. During that time the following services could be affected:
Maintenance has completed successfully.
General Maintenance of Managed Service, Managed Backup and Managed Security packages. Testing current Windows Updates and review of known security issues.
Maintenance is now in progress.
We want to inform you about scheduled maintenance at Cloud Provider: Terra Cloud. In the time mentioned the Cloud Provider undertakes the following maintenance measures: Network maintenance
Customers of that Cloud Provider should expect: short reconnects
Jul 2023 to Sep 2023
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