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Acronis plans a maintenance in the Acronis datacenter eu-5 (Switzerland). Backups might be delayed in that period which might affect a noticeable slow down in network performance.
Some users are experiencing issues when logging in to https://oneclick.services. If you encounter this problem, please contact us at support@oneclick-cloud.com.
We are currently investigating this incident.
Acronis Cloud Team will carry on an infrastructure activity to migrate the IP addresses under new Firewall for an overall better quality of the provided Acronis services.
Acronis Services may become unavailable for up to 2 hours during the activity.
The Contabo Datacenter in Nuremberg will be dissolved. All VPS and VDS products will be migrated.If your VPS/VDS is set to migrate we have contacted you directly.
Depending on where your VPS/VDS will be migrated to the outage will be up to 2 hours.
Acronis Cyber Protect Cloud will have a global Maintenance from 16 September 2024 12:00 PM - 16 September 2024 02:00 PM (GMT +00)
Services impact: Acronis services will become unavailable for up to 30 minutes during the activity.
Our Cloud Provider Contabo has a major outage at their Nuremberg Data Center.They are working on fixing the issue: https://contabo-status.com/
We have identified problems in the public internet which caused the problems. The problems are resolved and the services should be available again.
We continue to investigate possible causes.
We are currently experiencing problems with Cloud Infrastructure at datacenters from the Cloud Provider Exoscale. This leads to possible problems with connecting to the ressources, servers, and applications that are using Exoscale Infrastructure.
We are planning for a scheduled maintenance during that time.During the maintenance our services will be temporarily not available.
This incident has been resolved. The network problems have been solved by the internet provider.
Aug 2024 to Oct 2024
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