oneclick Cloud Statuspage - Notice history

Following a network disruption at our hosting partner during the night of January 28, 2026 to January 29, 2026, there were delays and restrictions on oneclick.services on the morning of January 29, 2026, which meant that requests could not be processed at times. The disruptions continued until the afternoon of January 29, 2026. In the meantime, operations were briefly stabilized through the use of a backup system.

The cause was identified and rectified. The platform has since been stable and fully available again.

To avoid similar situations in the future, we have implemented the following measures:

• Increasing internal capacity limits to better cushion peak loads

• Optimizing the system configuration for more stable processing of parallel connections

• Expanding monitoring and automatic alerting

• Adjusting existing monitoring mechanisms for early detection of critical conditions

We apologize for the inconvenience and thank you for your understanding.

After taking several measures to mitigate the problems we are observing a stable situation. Our systems can be used as usual.
We are still actively monitoring our services and analysing root-causes to ensure stable operation.

Login on oneclick.services and useage of our streaming cluster Germany - Central still experience outages.

We identified issues with external cloud services.

Our technical team is working on possible solutions by switching important services to alternative network components in order to compensate for the existing network outages.

We are still experiencing issues.

Our technical team is working hard to identify the cause and restore full availability as soon as possible.

We will keep you updated as soon as we have more information.

Thank you for your patience and understanding.

The issue has been resolved and all services should work as expected again.
We keep monitoring the situation to make sure any ongoing issues are addressed properly.
If you are still experiencing issues, please get in touch with our support team. 

An issue in the data center has been identified. Ongoing routing issues are currently impacting some users. The data center network team is actively engaged and working toward resolution.