oneclick Cloud Statuspage - Notice history

All systems operational

Notice history

Jul 2025

Exoscale API: Issues with error rates and latencies (DE-FRA-1)
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Exoscale has published an issue with error rates and latencies on their API (DE-FRA-1). For further information check the Exoscale status page.

    https://exoscalestatus.com/incidents/197663

Jun 2025

Acronis Data center maintenance
  • Completed
    June 12, 2025 at 9:30 PM
    Completed
    June 12, 2025 at 9:30 PM
    Maintenance has completed successfully
  • In progress
    June 12, 2025 at 8:00 PM
    In progress
    June 12, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    June 12, 2025 at 8:00 PM
    Planned
    June 12, 2025 at 8:00 PM

    We are planMaintenance details: Acronis Team will carry on maintenance of Acronis Monitoring services, switching to newer and more reliable database instance. This migration is essential to ensure optimal performance, security, and stability of our services.ning for a scheduled maintenance during that time.

Acronis Data center maintenance
  • Completed
    June 05, 2025 at 11:00 PM
    Completed
    June 05, 2025 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    June 05, 2025 at 8:00 PM
    In progress
    June 05, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    June 05, 2025 at 8:00 PM
    Planned
    June 05, 2025 at 8:00 PM
    We are planning for a scheduled maintenance during that time.
Acronis Data center maintenance
  • Completed
    June 04, 2025 at 10:30 PM
    Completed
    June 04, 2025 at 10:30 PM
    Maintenance has completed successfully
  • In progress
    June 04, 2025 at 6:30 PM
    In progress
    June 04, 2025 at 6:30 PM
    Maintenance is now in progress
  • Planned
    June 04, 2025 at 6:30 PM
    Planned
    June 04, 2025 at 6:30 PM
    We are planning for a scheduled maintenance during that time.
Acronis Data center maintenance
  • Completed
    June 04, 2025 at 7:00 PM
    Completed
    June 04, 2025 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    June 04, 2025 at 6:00 PM
    In progress
    June 04, 2025 at 6:00 PM
    Maintenance is now in progress
  • Planned
    June 04, 2025 at 6:00 PM
    Planned
    June 04, 2025 at 6:00 PM

    Maintenance details: Acronis Team will carry on maintenance of Acronis Monitoring services, switching to newer and more reliable database instance. This migration is essential to ensure optimal performance, security, and stability of our services.

May 2025

Major Incident - oneclick Access is Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Update of our certificates in our oneclick™ clusters
  • Completed
    May 27, 2025 at 9:00 PM
    Completed
    May 27, 2025 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    May 27, 2025 at 6:00 PM
    In progress
    May 27, 2025 at 6:00 PM
    Maintenance is now in progress
  • Planned
    May 27, 2025 at 6:00 PM
    Planned
    May 27, 2025 at 6:00 PM

    Wir werden am 27.05.2025 ein Update unserer Zertifikate im oneclick™ Cluster durchführen.

    Das Update wird zwischen 20:00 Uhr und voraussichtlich 23:00 Uhr (UTC+2) stattfinden. Eine Downtime ist nicht zu erwarten, in Einzelfällen kann es aber zu kurzen Verbindungsabbrüchen im genannten Zeitfenster kommen.

    Wir bitten Euch das Update in Eure Prozesse einzuplanen.

    We will carry out an update of our certificates in our oneclick™ clusters on 27.05.2025. The update will take place between 8:00 pm and probably 11:00 pm (UTC+2). A downtime is not expected, but in individual cases there may be short connection interruptions during the specified time window.

    We kindly ask you to schedule the update in your processes.

Problems with Okto SSO
  • Resolved
    Resolved

    We have identified cache issues in third party systems and fixed the issue. Login using Okta SSO is working again.

  • Investigating
    Investigating

    We observed login problems with Okta SSO. We are currently investigating this incident.

oneclick Cluster-Update: 13.05.2025 (20:00-23.00Uhr UTC+2)
  • Completed
    May 13, 2025 at 9:00 PM
    Completed
    May 13, 2025 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    May 13, 2025 at 6:00 PM
    In progress
    May 13, 2025 at 6:00 PM
    Maintenance is now in progress
  • Planned
    May 13, 2025 at 6:00 PM
    Planned
    May 13, 2025 at 6:00 PM

    Wir werden am 13.05.2025 ein Update unserer oneclick™ Cluster durchführen.

    Das Update wird zwischen 20:00 Uhr und voraussichtlich 23:00 Uhr (UTC+2) stattfinden. Eine Downtime ist nicht zu erwarten, in Einzelfällen kann es aber zu kurzen Verbindungsabbrüchen im genannten Zeitfenster kommen.

    We will carry out an update of our oneclick™ clusters on 13.05.2025. The update will take place between 8:00 pm and probably 11:00 pm (UTC+2). A downtime is not expected, but in individual cases there may be short connection interruptions during the specified time window.

Acronis Cyber Protect: FRA Data center migration
  • Completed
    May 09, 2025 at 1:00 PM
    Completed
    May 09, 2025 at 1:00 PM
    Maintenance has completed successfully.
  • In progress
    May 08, 2025 at 10:00 PM
    In progress
    May 08, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    May 08, 2025 at 10:00 PM
    Planned
    May 08, 2025 at 10:00 PM

    Acronis will be migrating operations to a new data center to enhance data center and network performanceRecovery from backups will not be available over the duration of the migration process.

May 2025 to Jul 2025

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