Notice history
View current statusOct 2026
- Completed · October 27, 2026 at 9:30 PMUTC
Maintenance has completed successfully. All systems are back to normal.
- In progress · October 27, 2026 at 7:00 PMUTCMaintenance is now in progress
- Planned · October 27, 2026 at 1:48 PMUTC
Time window: Tuesday, October 27, 2026, after 8:00 PM (CET/CEST)
We will be applying important updates to our Hybrid Drive on short notice.
During the stated time window, the Hybrid Drive and the Hybrid Drive UI might be unresponsive or unavailable.
Shared files will be unavailable.
We are doing our best to keep the impact to a minimum.If you have any questions please contact our support team: support@oneclick-cloud.com
Thank you for your understanding.
- Completed · October 21, 2026 at 6:00 PMUTCMaintenance has completed successfully.
- Planned · October 21, 2026 at 5:30 PMUTC
We have installed security updates to fix the recently disclosed vulnerabilities in PHP (CVE-2026-109618 and CVE-2026-109619). We applied the security updates to the following systems:
oneclick Platform Services (including oneclick.services, de.oneclick.services)
oneclick Websites (including oneclick-cloud.com)
We have therefore promptly and fully closed the identified vulnerabilities.
Our systems are continuously monitored. We have not observed any exploitation of the vulnerabilities.
- Completed · October 21, 2026 at 7:00 PMUTCMaintenance has completed successfully.
- Planned · October 21, 2026 at 6:00 PMUTC
Critical vulnerabilities in PHP (CVE-2026-109618 and CVE-2026-109619) were identified.
We would like to point out that our customers are responsible for any third-party applications they have installed themselves on infrastructure used via oneclick.
Please ensure that you promptly check whether your applications are affected by the vulnerabilities. If they are, apply the recommended security updates without delay to fix the vulnerabilities.
If you have any questions, please feel free to contact our support team: support@oneclick-cloud.com
- Postmortem · UTC
Due to an issue affecting a network component, some users experienced temporary disruptions when accessing oneclick.services.
The issue affected both sign-in to oneclick.services and existing streaming sessions, with some users experiencing communication errors.
The automatic failover to alternative network paths took longer than usual in this case. Once the failover was successfully completed, the affected connections were restored and the service returned to normal operation.
We apologize for any inconvenience caused.
- Resolved · UTC
The incident has been resolved.
- Investigating · UTCWe are currently investigating this incident.
Sep 2026
- Resolved · UTCThis incident has been resolved.
- Monitoring · UTC
Exoscale is currently having issues with their API which might affect our cloud services, i.e. starting or stopping VMs.
For more information see: https://exoscalestatus.com/
We will update this entry to keep you informed.
All oneclick platform services are running as usual.
If you are experiencing issues please get in touch with our support team: support@oneclick-cloud.com