oneclick™ System status - Notice history

All systems operational

Notice history

View current status

Sep 2024

SEP16
Acronis Cyber Protect Cloud Maintenance
CompletedMaintenance2 hours
  • Completed
    September 16, 2024 at 1:00 PMUTC
    Completed
    September 16, 2024 at 1:00 PMUTC
    Maintenance has completed successfully
  • In progress
    September 16, 2024 at 11:00 AMUTC
    In progress
    September 16, 2024 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 16, 2024 at 11:00 AMUTC
    Planned
    September 16, 2024 at 11:00 AMUTC

    Acronis Cyber Protect Cloud will have a global Maintenance from 16 September 2024 12:00 PM - 16 September 2024 02:00 PM (GMT +00)

    Services impact: Acronis services will become unavailable for up to 30 minutes during the activity.

Partial outage at cloud provider Contabo
ResolvedMajor outage22 hours 28 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Our Cloud Provider Contabo has a major outage at their Nuremberg Data Center.
    They are working on fixing the issue: https://contabo-status.com/

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Aug 2024

Exoscale API down - Problems with Status of Cloud-Infrastructure
ResolvedPartial outage25 hours 31 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have identified problems in the public internet which caused the problems. The problems are resolved and the services should be available again.

    We continue to investigate possible causes.

  • Identified
    UTC
    Identified

    We are currently experiencing problems with Cloud Infrastructure at datacenters from the Cloud Provider Exoscale. This leads to possible problems with connecting to the ressources, servers, and applications that are using Exoscale Infrastructure.

    We are currently investigating this incident.

AUG23
Server Maintenance
CompletedMaintenance2 hours
  • Completed
    August 24, 2024 at 12:00 AMUTC
    Completed
    August 24, 2024 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 23, 2024 at 10:00 PMUTC
    In progress
    August 23, 2024 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    August 23, 2024 at 10:00 PMUTC
    Planned
    August 23, 2024 at 10:00 PMUTC

    We are planning for a scheduled maintenance during that time.
    During the maintenance our services will be temporarily not available.

Exoscale API down - Problems with Status of Cloud-Infrastructure
Resolved32 hours
  • Resolved
    UTC
    Resolved

    This incident has been resolved. The network problems have been solved by the internet provider.

  • Identified
    UTC
    Identified

    We have identified problems in the public internet which caused the problems. The problems are resolved and the services should be available again.

    We continue to investigate possible causes.

  • Investigating
    UTC
    Investigating

    We are currently experiencing problems with Cloud Infrastructure at datacenters from the Cloud Provider Exoscale. This leads to possible problems with connecting to the ressources, servers, and applications that are using Exoscale Infrastructure.

    We are currently investigating this incident.

Jul 2024

JUL2
Exoscale Maintenance: [CH-GVA-2]Core Network - Hardware replacement
CompletedMaintenance4 hours
  • Completed
    July 02, 2024 at 6:00 AMUTC
    Completed
    July 02, 2024 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 02, 2024 at 2:00 AMUTC
    In progress
    July 02, 2024 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 02, 2024 at 2:00 AMUTC
    Planned
    July 02, 2024 at 2:00 AMUTC

    The cloud provider Exoscale is planning for a scheduled maintenance during that time.

    It might affect oneclick customers that use Exoscale Cloud Infrastructure in datacenter CH-GVA-2 (Geneva) packages.

    Exoscale Maintenance Information:

    As part of our ongoing commitment to improve our core network architecture on a global scale, we are implementing significant changes to our networking infrastructure in CH-GVA-2.

    We don’t expect this intervention to have any impact on operations and services, however a TCP session reset could be seen on the ongoing connections a couple of times.

    Please be assured that we will provide regular updates on the progress of this deployment. Your satisfaction and uninterrupted service remains our top priority.


    Affected services:

    Global │ CH-GVA-2 │ API │ Compute │ Database service DBaaS │ Managed Kubernetes SKS │ Network Load Balancer NLB │ Object Storage SOS │ DNS │ Portal │ Managed Private Networks

Previous

Jul 2024 to Sep 2024

Next