oneclick™ System status - Notice history

All systems operational

Notice history

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Nov 2023

NOV18
Managed Service, Backup and Security: General Maintenance (without downtime)
CompletedMaintenance8 hours
  • CompletedNovember 18, 2023 at 5:00 PMUTC

    Maintenance has completed successfully.

  • In progressNovember 18, 2023 at 9:00 AMUTC

    Maintenance is now in progress.

  • PlannedNovember 18, 2023 at 9:00 AMUTC

    General Maintenance of Managed Service, Managed Backup and Managed Security packages. Testing current Windows Updates and review of known security issues.

Problems at Contabo Datacenter Düsseldorf
Resolved3 hours 20 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are experiencing problems with infrastructure hosted at Contabo at the datacenter Düsseldorf.
    Contabo is working to solve the problems.
    For further information see: https://contabo-status.de/

Oct 2023

OCT29
Managed Service: Windows Updates
CompletedMaintenance10 hours
  • CompletedOctober 29, 2023 at 7:00 PMUTC

    Maintenance complete.

  • In progressOctober 29, 2023 at 9:00 AMUTC

    Periodic installation of windows updates on multi-user-packages (VDI) with active managed service: During the maintenance period target systems might get restarted which might affect the availability including a short downtime.

OCT13
Maintenance of oneclick platform - SSL Certificate Renewal
CompletedMaintenance1 hour
  • CompletedOctober 13, 2023 at 9:00 PMUTC

    Maintenance has completed successfully

  • In progressOctober 13, 2023 at 8:00 PMUTC

    Maintenance is now in progress

  • PlannedOctober 13, 2023 at 8:00 PMUTC

    We update SSL certificates of the oneclick platform and we do our best to keep the impact on the use of the oneclick platform as low as possible.

    Nevertheless, there may be short interruptions in individual parts of the oneclick platform, e.g. active streaming connections may be interrupted for a short time. We generally expect only short interruptions between 30 and 60 seconds.

    No connection targets, e.g. servers of IaaS providers, are affected by the maintenance measures. Most users of our oneclick platform will not be affected by the maintenance work.

Sep 2023

oneclick Apps in Open Telekom Cloud (OTC) not starting
ResolvedPartial outage33 minutes
  • ResolvedUTC

    We have fixed the deployment issue and successfully tested the affected functions for normal behavior. This incident has been resolved.

  • IdentifiedUTC

    We have determined that the problem is caused by a deployment error. We are actively working on fixing the problem.

  • InvestigatingUTC

    We have received reports that the following problem occurred in the OTC core cluster: users who tried to launch an OCView application could not open the application.

    We are looking for the cause of this problem

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