oneclick™ System status - Notice history

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Notice history

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May 2024

MAY22
Exoscale DE-MUC-1 Network Architecture Maintenance
CompletedMaintenance8 hours
  • CompletedMay 22, 2024 at 2:00 PMUTC
    Maintenance has completed successfully
  • In progressMay 22, 2024 at 6:00 AMUTC
    Maintenance is now in progress
  • PlannedMay 22, 2024 at 6:00 AMUTC

    Exoscale is planning a maintenance of the network architecture in datacenter DE-MUC-1 (Munich).

    Customers that use VMs with elastic IPs in that datacenter may experience TCP reconnects during that time.

    See Exoscale statuspage for more information: https://exoscalestatus.com/incidents/167360

MAY17
oneclick Mesh: Maintenance
CompletedMaintenance45 minutes
  • CompletedMay 17, 2024 at 10:15 AMUTC
    Maintenance has completed successfully
  • In progressMay 17, 2024 at 9:30 AMUTC
    Maintenance is now in progress
  • PlannedMay 17, 2024 at 9:30 AMUTC

    We are planning for an urgent scheduled maintenance at 17.05.2024 11:30 UTC+2 for no longer than 45 minutes.

    oneclick Mesh can not be used during that time. Please plan for a lunch break or use alternative access methods to access your infrastructure.

Apr 2024

APR30
oneclick Mesh: Lighthouse Maintenance
CompletedMaintenance1 hour 3 minutes
  • CompletedApril 30, 2024 at 11:33 AMUTC
    Maintenance is now in progress
  • In progressApril 30, 2024 at 10:30 AMUTC
    Maintenance is now in progress
  • PlannedApril 30, 2024 at 10:30 AMUTC

    We are planning for an urgent scheduled maintenance at 30.04.2024 12:30 UTC+2 for no longer than 45 minutes.

    oneclick Mesh can not be used during that time. Please plan for a lunch break or use alternative access methods to access your infrastructure.

oneclick Mesh - service down
ResolvedPartial outage21 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently having issues with our oneclick Mesh network in our Google Core and OTC Core.
    Customers might have problems to connect to their infrastructure via oneclick Mesh.
    We are working on the issues and will fix this problem as soon as possible.

Mar 2024

MAR29
Maintenance at Google Cloud Platform (all locations)
CompletedMaintenance5 hours
  • CompletedMarch 29, 2024 at 10:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 29, 2024 at 5:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 29, 2024 at 5:00 PMUTC

    We are planning for a scheduled maintenance during that time.
    You may experience interruptiones or disconnects.

MAR29
Maintenance at Open Telekom Cloud (Germany)
CompletedMaintenance5 hours
  • CompletedMarch 29, 2024 at 10:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 29, 2024 at 5:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 29, 2024 at 5:00 PMUTC

    We are planning for a scheduled maintenance during that time.
    You may experience interruptiones or disconnects.

MAR29
Maintenance at Huawei Cloud (Johannesburg)
CompletedMaintenance5 hours
  • CompletedMarch 29, 2024 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 29, 2024 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 29, 2024 at 4:00 PMUTC

    We are planning for a scheduled maintenance during that time.
    You may experience interruptiones or disconnects.

MAR29
Maintenance at Huawei Cloud (Turkey)
CompletedMaintenance5 hours
  • CompletedMarch 29, 2024 at 8:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 29, 2024 at 3:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 29, 2024 at 3:00 PMUTC

    We are planning for a scheduled maintenance during that time.
    You may experience interruptiones or disconnects.

Incident in Contabo Datacenter in Düsseldorf which affects systems with IP 161.97.xxx.xxx
ResolvedPartial outage40 hours 46 minutes
  • ResolvedUTC

    The issue has been resolved.

  • UpdateUTC

    We received information from the cloud provider that they are still working on the issue.

  • MonitoringUTC

    We contacted the cloud provider and requested an update on the issue.

  • IdentifiedUTC

    We identified an incident in the datacenter in Düsseldorf at the cloud provider Contabo which affects some of our customer VDI systems with public IP addresses 161.97.xxx.xxx

    We informed the cloud provider and are currently waiting for a solution.

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