oneclick™ System status - Notice history

All systems operational

Notice history

View current status

Aug 2022

AUG6
Managed Service: Windows Updates
CompletedMaintenance36 hours
  • CompletedAugust 07, 2022 at 7:00 PMUTC

    Maintenance has completed successfully.

  • In progressAugust 06, 2022 at 7:00 AMUTC

    Maintenance is now in progress

  • PlannedAugust 06, 2022 at 7:00 AMUTC

    Periodic installation of windows updates on multi-user-packages (VDI) with active managed service: During the maintenance period target systems might get restarted which might affect the availability including a short downtime.

oneclick.services nicht erreichbar
Resolved39 minutes
  • ResolvedUTC

    Currently, only regional problems with accessibility are reported at Internet providers. These should also be resolved shortly.

    The oneclick platform and connected services can be reached normally.

    We thank you for your patience.

  • UpdateUTC

    From the Vodafone network, oneclick can be reached normally again.

    We are currently still aware of disruptions from the Deutsche Telekom and SwissCom networks.

    We are continuing to monitor the situation.

  • UpdateUTC

    There are currently still accessibility problems from the Vodafone, Deutsche Telekom and Swisscom networks. We are continuing to monitor the situation.

  • MonitoringUTC

    In most regions and with most Internet service providers, the oneclick platform is available again as normal. Currently, only a few Internet service providers still have problems with the accessibility of our platform, e.g. from the Vodafone network. We have informed the providers and are waiting for their feedback.

  • IdentifiedUTC

    We have localized the problem at the DNS provider and are actively supporting the fix. In most regions and with most Internet service providers, our platform is available again. Currently, there are still known problems with accessibility from the Vodafone network, among others.

  • InvestigatingUTC

    Due to a service outage at a DNS service provider, parts of our oneclick platform are temporarily unavailable. We have localized the problem at the DNS provider and are actively supporting the fix. We apologize for the inconvenience and will contact you shortly when our services are available as usual.

Partial outage at cloud provider Contabo
ResolvedPartial outage5 hours 54 minutes
  • ResolvedUTC

    The provider Contabo announces that the problem has been solved. All systems should be online and available again.

  • UpdateUTC

    The provider Contabo announces that the problem still exists in its data center in Germany, but its technicians are already fixing the issue.

  • IdentifiedUTC

    The provider Contabo announces that the problem still exists in its data center in Germany, but its technicians have already identified the problem.

  • InvestigatingUTC

    We are currently experiencing issues with infrastructure and management layer of the cloud provider Contabo in data centers in Germany. Some servers and services may not be available until the issue is resolved. We are currently monitoring this incident. Further information can be found on Contabo's statuspage: https://contabo-status.de/

Jul 2022

JUL30
Managed 3rd Party Software: Updates of G&W California.Pro
CompletedMaintenance
  • PlannedJuly 30, 2022 at 7:00 PMUTC

    Software-Update of third party software of our partner G&W will take place (California.Pro and BIM2AVA). Please allow updates by disconnecting your sessions before the maintenance period. During the maintenance the system might get restarted which might affect availability. Please note: You might need a separate maintenance contract for third party updates.

  • CompletedJuly 30, 2022 at 12:48 PMUTC

    Maintenance has completed successfully.

  • In progressJuly 30, 2022 at 7:01 AMUTC

    Maintenance is now in progress.

JUL30
Managed Service: Windows Updates
CompletedMaintenance35 hours 58 minutes
  • CompletedJuly 31, 2022 at 7:00 PMUTC

    Maintenance has completed successfully.

  • PlannedJuly 30, 2022 at 7:00 PMUTC

    Periodic installation of windows updates on multi-user-packages (VDI) with active managed service: During the maintenance period target systems might get restarted which might affect the availability including a short downtime.

  • In progressJuly 30, 2022 at 7:01 AMUTC

    Maintenance is now in progress.

oneclick core infrastructure in Open Telekom Cloud (OTC) not reachable
Resolved10 minutes
  • ResolvedUTC

    We just resolved the issue! oneclick core infrastructure in Open Telekom Cloud (OTC) is 100% operational again. We apologise for any inconvenience experienced.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We have noticed that some server systems are currently only accessible with restrictions. Our devops team is investigating the incident and working on a solution.

  • InvestigatingUTC

    We are currently investigating this incident.

JUL17
Managed Service, Backup and Security: General Maintenance (without downtime)
CompletedMaintenance4 hours
  • CompletedJuly 17, 2022 at 11:00 AMUTC

    Maintenance has completed successfully.

  • In progressJuly 17, 2022 at 7:00 AMUTC

    Maintenance is now in progress.

  • PlannedJuly 17, 2022 at 7:00 AMUTC

    General Maintenance of Managed Service, Managed Backup and Managed Security packages. Testing current Windows Updates and review of known security issues.

Jun 2022

JUN25
Database Upgrade
CompletedMaintenance4 hours
  • CompletedJune 26, 2022 at 12:00 AMUTC

    Maintenance has completed successfully

  • In progressJune 25, 2022 at 8:00 PMUTC

    Maintenance is now in progress

  • PlannedJune 25, 2022 at 8:00 PMUTC

    In the interest of both security and overall performance, we will be upgrading our databases to the latest stable version. The upgrade will be done on a weekend to affect a minimum of people using our platform. Please note that the upgrade may cause some downtime to our platform. Thanks for your understanding and have a great week,

    Your oneclick development Team

JUN19
Managed Service, Backup and Security: General Maintenance (without downtime)
CompletedMaintenance1 hour
  • CompletedJune 19, 2022 at 9:00 AMUTC

    Maintenance completed.

  • In progressJune 19, 2022 at 8:00 AMUTC

    Maintenance is now in progress.

  • PlannedJune 19, 2022 at 8:00 AMUTC

    General Maintenance of Managed Service, Managed Backup and Managed Security packages. Testing current Windows Updates and review of known security issues.

Previous

Jun 2022 to Aug 2022

Next